Create customer personas for your target audience's questions and answers
1) What are the main components
of a customer persona? Select all that apply.
Ans:
·
The personal characteristics the
persona represents
·
The barriers that keep the
persona from achieving their goals
·
The goals the persona wants to
achieve
2) Why would you create customer
personas? Select all that apply.
Ans:
·
To better understand the
customer’s perspective
·
To create effective ad targeting
·
To make it easier to create
customized content
3) What are ways to collect
customer data? Select all that apply.
Ans:
·
Conduct customer interviews
·
Analyze web data
·
Review previous customer data
4) Fill in the blank: _____ are
information specific to the customer, such as age, gender identity, income,
family size, occupation, education, and location.
Ans: Demographics
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