How a marketer increases consideration for a business
The
second stage of the marketing funnel is consideration. During the consideration
stage, a business builds interest in their product or service. The potential
customer knows about the product. The business provides information to move the
customer closer to a purchase.
While
there are similar strategies between the awareness and consideration stage,
there is a difference. The consideration stage typically provides more in-depth
and persuasive information than the awareness stage.
A fictional company that makes leather phone cases, Lirio Cases, has tens of thousands of potential customers who are aware of their products. They are trying to build interest and desire in those potential customers.
Here
are some marketing strategies Lirio Cases uses to build interest:
1) Remarketing ads
Remarketing
ads are advertisements delivered to previous purchasers or visitors to a
brand’s website or social media. Lirio Cases would like to advertise to
potential customers who visit their website or social media pages. After
someone visits their website or social media page, Lirio Cases remarkets ads
for the specific product page they visited.
For
example, when someone visits the product page for the leather iPhone case,
Lirio Cases can deliver ads for that product to that visitor on Instagram. If
the visitor would like to learn more about the leather iPhone case, they can
click on a link to revisit the website. If the visitor wants to learn more
about the brand, they can easily visit Lirio Cases’ Instagram account.
2) Email marketing
When
someone visits Lirio Cases’ website, the person is encouraged to sign up for
the email list to receive a 15% first order discount. While some visitors make
a purchase immediately with this discount, most do not.
Lirio Cases keeps in touch with these customers through email marketing. Once a week, potential customers receive emails about leather-based products, including phone cases. Through the emails, Lirio Cases also informs new customers about the brand’s story, including how the business started, their quality leather, sustainability, and how they’re inspiring their customers.
3) Testimonials
Testimonials
are when customers share their experiences with a company’s products. To
increase interest among potential customers, Lirio Cases includes positive
testimonials on product pages, on their social media, and periodically in
emails.
Potential
customers read the testimonials of current customers and gain confidence in the
product’s quality. The potential customers also start to imagine what it would
be like to own the leather phone case.
4) Unique selling proposition
A unique selling proposition (USP) explains why a product or service is better than the competition. Lirio Cases decides that it needs to better explain why their products are preferable to those of their competitors.
Lirio Cases’ USP is “Phone cases with premium leather and design that can go everywhere you do.” This USP clearly states why a customer should buy their leather phone cases. To make the unique selling proposition effective, Lirio Cases includes it throughout their website and marketing materials. They state it clearly and often.
Key takeaways
To
build interest in potential customers, Lirio Cases uses remarketing ads, email
marketing, testimonials, and a revamped unique selling proposition.
The
marketing strategies a company uses in the consideration phase can vary
drastically. Lirio Cases’ products are under $80. For higher priced products
and services, more in-depth strategies may be needed, such as webinars, case
studies, and free trials. The higher priced the product, typically the longer
it takes to build interest in a potential customer.
After
a company builds interest in their products and brand, they should focus on
strategies for the next funnel stage, conversion.
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