Weekly Challenge 1 Attract and Engage Customers with Digital Marketing

Weekly Challenge 1 

Attract and Engage Customers with Digital Marketing Questions and Answers


Weekly Challenge 1 Attract and Engage Customers with Digital Marketing


1) Which component of a customer persona represents what is preventing the customer from achieving their goal?

Ans: Barriers


2) Fill in the blank: _____ are information specific to the customer such as age, gender identity, family size, occupation, and location.

Ans: Demographics


3) Consider the following customer persona:

A 38-year-old woman who exercises regularly and is concerned that she does not have enough time to cook meals after work.

What component of the customer persona is missing?

Ans: Goal


4) What is the correct order of the marketing funnel?

Ans: Awareness, consideration, conversion, loyalty


5) Which of the following best describes the conversion stage of the marketing funnel?

Ans: The process to get a potential customer to take a desired action


6) Fill in the blank: _____ support the plan to achieve the marketing goal and tend to be general ideas. Tactics are actions taken to make the plan happen.

Ans: Strategies


7) As a digital marketer, you focus on search engine optimization and creating content to reach potential customers not familiar with your brand. This strategy falls under which marketing funnel stage?

Ans: Awareness


8) As a digital marketer, you provide customers with a free branded t-shirt and magnet for a first-time purchase. This strategy falls under which marketing funnel stage?

Ans: Loyalty


9) As a digital marketer, you work on elements of the product page and checkout process that speed up the pages’ load time. This strategy falls under which marketing funnel stage?

Ans: Conversion


10) As a digital marketer, you remarket ads to potential customers who recently visited the company website. This strategy falls under which marketing funnel stage?

Ans: Consideration


11) Which of the following is a benefit of creating a customer persona and identifying who your customer is?

Ans: It makes it easier to create customized content for them.


12) What is the first thing you should do when collecting information for your customer persona?

Ans: Review customer data


13) Consider the following customer persona:

Someone that wants to shop at a health-conscious grocery store, but does not think they have time to cook meals after work.

What component of the customer persona is missing?

Ans: Demographic information


14) Which of the following are benefits of the marketing funnel? Select all that apply.

Ans:

·         It may increase the conversion rate.

·         It considers the buyer’s journey.

·         It optimizes the company’s marketing strategy.


15) Which of the following best describes a customer who is in the consideration stage?

Ans: They already know about the product, and they want to learn more.


16) As a digital marketer, you implement a rewards program to incentivize customers to become repeat customers. This strategy falls under which marketing funnel stage?

Ans: Loyalty


17) Which of the following strategies motivates a potential customer to make a purchase in the conversion stage?

Ans: Add a chatbot to the website to answer questions

18) When you create a customer persona, you want to identify who the customer is. What does this include?

Ans: Their characteristics and demographics


19) What do demographics refer to?

Ans: Customer information such as age and occupation


20) Which of the following refers to the marketing funnel?

Ans: It shows how customers move from first learning about a business to purchasing something.


21) Which of the following best describes a customer who is in the loyalty stage?

Ans: They share how great the product is with family and friends.


22) Which of the following are considered strategies or tactics to build brand awareness? Select all that apply.

Ans:

·         Search engine optimization

·         Social media advertising

·         Display ads


23) As a digital marketer, you focus on search engine optimization and creating content to reach potential customers not familiar with your brand. This strategy falls under which marketing funnel stage?

Ans: Awareness


24) Which of the following strategies motivates a potential customer to make a purchase in the conversion stage?

Ans: Add a chatbot to the website to answer questions

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